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Amgen process your personal data for the duration of the relationship between you and Amgen, in any event as long as required by legal retention obligations (e.g. tax laws).

This information may be used within the Amgen Group of companies in and outside of EU countries and maybe transferred to a third party providing services.

Amgen is a multi-national company headquartered in the United States. Amgen maintains data centers around the world, including in the European Union and the United States. Amgen may process personal information in global databases that can be accessed by authorised Amgen personnel worldwide. Transfers outside of Europe including to the United States are made in accordance with applicable privacy laws. Transfers of personal information among Amgen and its group entities follow applicable laws and our Binding Corporate Rules (BCRs). For more information on the BCRs, including your ability to file a complaint about any processing of your personal information in violation of the BCRs, please visit http://www.amgen.com/bcr/. Transfers of personal information in countries not deemed adequate is done using appropriate safeguards such as Standard Contractual Clauses. To obtain a copy of these safeguards, please contact your Data Protection Officer at privacyoffice@amgen.com. Regardless of where your personal information is collection or processed, Amgen maintains and shall ensure that third Parties processing data under Amgen’s instruction as data processor service providers maintain appropriate administrative, technical and physical safeguards to protect information about you.

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You may also lodge a complaint either by contacting the Amgen Privacy Office at privacyoffice@amgen.com or directly contacting the Information Commissioner’s Office - visit https://ico.org.uk/global/contact-us/.

Medical Enquiries

If you want to contact Amgen for any of the following reasons:

  • you think you may have experienced a side effect after taking or using an Amgen product
  • you think there may be a defect or quality issue with the Amgen product you have received
  • you have a general medical information enquiry about your Amgen product

Please call us on +44 (0)1223 436441 (UK and Ireland) Freephone: 1800 535160 (Ireland) or email gbinfoline@amgen.com and provide us with the details. You can also complete this form to report a side effect.

Please click here to visit our Amgen UK and Ireland Medical Information contact page. If you are in the UK, you should also report side effects or product defects directly to the Medicines and Healthcare products Regulatory Agency (MHRA) where you can also find reporting forms and information.

If you are in Ireland, you should also report side effects or product defects to the Health Products Regulatory Authority (HPRA) where you can also find reporting forms and information.

GBR-NP-0123-80030 – June 2023

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